AOL SupportIf you are having problems with any element of AOL up to the point where you see the Unimatic and Apollo screens, contact AOL customer support at 1-877-340-1014 from within the United States or (703) 476-0514 from outside the United States. |
United Airlines SupportIf you are having problems with Unimatic and/or Apollo after they appear on your screen (after the point of Unimatic/Apollo sign-on) contact the United Support Desk at 1-800-255-5801. |
If you are using a 3rd party software program to connect to Unimatic you must contact the vendor directly: Bidplus: www.bidplus.com | Unimatic Add On: www.goual.com | VB2000/VirtualBid: www.scottsware.com
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If, after visiting this Web site, you still cannot access Unimatic/Apollo, then try these ten steps:
Constructing Unimatic -- Circa 1947
Please note: I did not create the Unimatic system. In fact, United aircraft probably still had propellers when the Unimatic engineers pitched that computer system to United. This was long before Yours Truly was visiting Unimaticland and setting up Aux Galleys.
I'm simply providing as many helpful resources here as possible for the JSN readers. If you know of any other ideas or tips, let me know and I'll publish them. Sorry, but I can not provide technical support via e-mail---you'll need to contact AOL, United, or the nearest computer geek on an adjacent jumpseat.
Therefore, please use the information contained herein at your own risk! In other words, if you screw up your computer, don't blame us.